Frequently asked questions.
A little clarity goes a long way.
What is AIenZa?
AIenZa is a marketplace for practical AI products and workflow-powered tools.
Are payments or subscriptions available?
Subscription checkout is available only for products with an active plan configured. Review the plan details before checkout. The Refund and Cancellation Policy is currently a draft and needs business-specific legal review before live commercial use.
How do I try the chatbot?
Create an account, open the chatbot product page, and choose Try the demo. Demo accounts get up to 10 messages per day; an active subscription uses the daily limit included with its plan. The server-side AI agent connection must be configured.
Does the demo store my conversation?
The AI agent keeps a short per-account, per-product conversation history to support replies. Messages may be processed by the configured AI and search providers. Avoid sending confidential or personal information.
How can I get help?
Send a message through our contact form. The team can follow up using the email address you provide.
How do I manage my account?
Log in and open My workspace to update your profile, change your password, manage saved tools, or delete your account.